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This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. ***This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until August 1, 2023. The initial cut-off date for referral of eligible applications will be February 8, 2023, with subsequent cut-off dates on the 1st of each month. Eligible applications received after that date will be referred at regular intervals or as additional vacancies occur on an as-needed basis until positions are filled.*** Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. Grade Determinations: GS-12 Social Worker - Program Coordinator Experience and Education One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities In addition to the experience above, the candidate must demonstrate all of the following KSAs: (a) Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring. (b) Knowledge and ability to write policies, procedures, and/or practice guidelines for the program. (c) Ability to supervise multidisciplinary staff assigned to the program. (d) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). (e) Ability to provide training, orientation, and guidance within clinical practice. Assignments For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. Program coordinators at the GS-12 grade level are administratively responsible for a clinical program providing treatment to Veterans in a major specialty area, such as but not limited to: Spinal Cord Injury, Homeless Continuum Veteran Program, Hospice and Palliative Care Program, Suicide Prevention Program, Veterans Justice Outreach, Caregiver Support Program and Community Nursing Home Program. The program coordinator may be the sole practitioner in this specialty at the facility and typically provide direct patient care services in the program area. The program coordinator oversees the daily operation of the program, develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use. They may be responsible for the program's budget, developing and monitoring staff compliance with practice, standards and guidelines on documentation, workload, data entry, ethical practice and service delivery. The program coordinator provides analysis and evaluation of clinical program data and computerized programs to identify system-wide trends and needs to enhance the quality of service. They may be responsible for, or contribute to, the program's resource and fiscal management, monitoring control points developing the annual budget, operating within that budget, and accounting for appropriated funds. The program coordinator is administratively responsible for the clinical programming and prepares reports and statistics for facility, VISN, and national use. They provide leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned staff. They initiate and conduct a variety of program or service audits and complete designated clinical practice audits and reports, including productivity assessments. They oversee program operations and evaluations, identifying areas for improvement, gathering relevant data, assessing the data, developing and implementing ideas for improvement and evaluating efficacy of improvement efforts. Preferred Experience: Experience in providing services to adults with mental health and medical comorbidities. Experience in working with individual and family systems in all stages of the adult life span. Experience with organizing and facilitating groups. Possess a valid, unrestricted driver's license allowing independent operation of an automobile. References: VA HANDBOOK 5005/120 PART II APPENDIX G39 Physical Requirements: Physical demands of the work are generally minor and sedentary. Physical activity involves sitting, standing, walking, bending, stooping, climbing stairs, and carrying light items such as papers, books or other supplies. The incumbent uses a computer and standard office equipment to complete tasks. Position may require minimal travel into the community to meet with community agencies and partners who assist and support to the Caregiver Support program, its Veterans and caregivers. ["Supports & implements the General Caregiver Support Program specific to their area of assignment & ensures compliance & collaboration with Central Office Caregiver Support Program initiatives. Administers information & analytical systems to evaluate & enhance the quality of service provided to caregivers, families & Veterans. Develops & implements information systems to track service activities including visits, referrals, caregiver demographics, equipment utilization & caregiver & Veteran satisfaction. Develops implements & evaluates clinical guidelines & protocols to establish appropriate utilization of services. Participates in direct caregiver & Veteran communication to identify & assess caregiver stress/burden & the development & application of directed clinical treatment interventions. Advises & collaborates with interdisciplinary teams. Creates educational tools, develops programs & implements training focused on specific caregiver needs/issues. Provides education & in-service training. Provides ongoing consultation & support. Develops & facilitates support groups & educational programs. Distributes educational materials provided by VA, local, state & national organizations. Conducts caregiver & family clinical interventions to facilitate the identification of caregiver stress, psychiatric illness, emotional distress & social needs as treatment issues. Professional judgment, including the knowledge of normal & abnormal behavior, is an inherent competency applied in daily interactions with caregivers & the Veterans for which they care for. Coordinates with other disciplines within the medical center to maintain the Veteran Assessment Clinic. Provides referral to medical & mental health treatment & to other VA services. Provides referrals or consults. Serves as the major consultant for information on negotiating the complex processes caregivers, Veterans & families encounter. Stays abreast of current federal & state legislation directed at assisting caregivers. Collaborates with the VA Patient Aligned Care Team (PACT), mental health & geriatric primary care clinicians to provide Veteran & staff education on caregiver issues. Coordinates hands-on support group work involvement, & training of PACT social work staff in the development & facilitation of such groups. Develops a library of caregiver support information materials for distribution through the various inpatient/outpatient & specialty clinic settings. Serves as a liaison between the & community agencies. Participates in activities in the local community & state to promote & recognize the role of the caregiver, & caregiver support committees. Invites state & community caregiver related agencies to participate on the local VA Caregiver Support Advisory Board. Establishes & maintains access to electronic social networks in accordance with VA policy. Develops & fosters relationships with community partners to assist with system navigation, maintain collaboration & coordinate services. Provides outreach presentations to community social service agencies, military Guard & Reserve units, Veteran Service Organizations & other groups on VA caregiver benefits, programs & services. Provides consultation, guidance & expertise to community organizations regarding Veteran caregiver specific issues & needs. Promotes the VA Caregiver Support Program through interviews with local print, voice & television media. Maintains basic knowledge of local VA medical center programs, community services & VA Central Office. Maintains knowledge of current federal & state legislation. Collaborates with other clinical staff & program managers. Coordinates the events & programs for the annual National Family Caregivers Month every November. Develops a data monitoring system to measure the efficacy of the General Caregiver Support Program. Collects, analyzes & reports program data to local management, VISN Caregiver Support Coordinator Lead & the National Caregiver Support Program, Care Management & Social Work Service, Office of Patient Care Services. Evaluates program progress & outcomes & utilizes data to continuously modify & improve the program & processes. Performs a wide range of services & provides technical assistance to state, local, & private agencies, & universities. Uses sound judgment in the interpretation of trends & patterns; the application of guidelines; & the recommendation of program enhancements. Performs program analysis, development, review, research, design, & contact work. Work Schedule: Mon - Fri 8:00 am - 4:30 pm Telework: Available Virtual: This is not a virtual position. Functional Statement #: 56729-O Relocation/Recruitment Incentives: Authorized EDRP Authorized: Contact Maria.Romero@va.gov, the EDRP Coordinator for questions/assistance. Learn more Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required"]

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