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Posted: 21-Jan-23
Location: Whittier, California
Salary: Open
Categories:
Internal Number: 18263
PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Whittier Hospital, PIH Health Downey Hospital and PIH Health Good Samaritan Hospital, 27 outpatient medical locations, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women’s health, urgent care and emergency services. The organization is recognized by Watson Health as one of the nation’s Top Hospitals, and College of Healthcare Information Management Executives (CHIME) as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. PIH Health is certified as a Great Place to Work TM. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.
The Patient Registration Analyst/Trainer reports directly to the System Director, Patient Access. He/She is responsible for the understanding and testing of the Registration applications. He/She assists with operational development, database management, educating and training to Patient Registration applications, regulatory standards and customer service.
Analytical skills to collect and research data; Critical thinking and problem solving skills to identify and resolve problems in a timely manner, ability to follow-up and document key areas of concern, ability to efficiently coordinate resources of the hospital; Ability to demonstrate accuracy and thoroughness, exhibit sound and accurate judgment; Excellent organizational skills, strong interpersonal skills, uses time efficiently, able to deal with frequent change or unexpected events; Excellent communication and teaching skills; Ability to work under pressure, managing behavior and controlling emotions; thinks clearly and remains positive when faced with negative responses, actions or difficult situations.
This position supports training at Downey, Whittier and Good Samaritan and requires travel to each.
EDUCATION/EXPERIENCE/TRAINING
- High school graduate required, prefer Bachelor’s degree in healthcare, organization development, or other related fields preferred;
- Previous hospital/healthcare experience;
- Two years experience in financial counseling, hospital contracting and/or hospital billing;
- Knowledge of eligibility requirements for Medi-Cal, Medicare, Covered California, COBRA, limited benefit plans, VVC and Uncompensated Care Programs;
- Proficient in the Microsoft Suite of software.
- Understanding of DOFRS preferred;
- Medical terminology knowledge;
- Experience in teaching/mentoring;
