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CommonSpirit Health Mountain Region
Colorado Springs, Colorado
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IS Voice Analyst
Additional Information About the RoleBJC is looking for an IS Analyst. This person will be doing cellular billing, iphone and ipad support along with vendor relationship management. Partners with customer for in person and/or remote support of end user mobile devices. Assist with phone setup, utilization, access, upgrades and ongoing connectivity.Responds to and resolves customer trouble tickets.Oversee cellular/mobile device billing, including interfacing with departments to understand accurate cost coding.Cellular/mobile device inventory oversight, including ordering and asset management.Assist with accurate resolution of terminated phone lines to ensure approp
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