Career Center

Purpose Statement / Position Summary

This position supports the Care Coordination, Palliative Care and Social Services departments for the Laguna Hills and San Clemente Campus. The clerk contributes to the daily operational efficiency of the department.

Essential Functions and Responsibilities of the Job

This position is responsible for all clerical needs including: supply ordering, typing, filing, faxing, preparation of patient records for transfer and/or Appeals and Standard Work processes which support the Discharge Planners.

Essential Job Outcomes

• Participates in performance improvement, employee engagement and service excellence initiatives.

• Supports the clerical needs of the Care Coordination Department including supply ordering, ensuring functioning of equipment, triaging phone correspondence, obtaining patient updated signatures on the Important Message to Medicare patients and associated standard work.

• Demonstrates accountability in ensuring timely and accurate follow through and prioritization in daily work processes and assigned tasks.