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Do you want to make a difference in healthcare?
Landmark Health was created to transform how healthcare is delivered to the most medically vulnerable members in our community. Our medical group provides home-based medical care to chronically ill patients, many of whom are ill-equipped to navigate our overwhelming healthcare system.
Because many of our patients are frail and elderly, we deliver care primarily in the comfort of their home. Our Program is also offered to eligible patients at no incremental financial cost to them. We are not a fee-for-service practice; we benefit economically only if we deliver high-quality patient outcomes and satisfaction. As a result, our clinical teams can spend quality-time caring for a smaller number of patients, giving all patients the space, respect, compassion and care they deserve.
At Landmark, our interdisciplinary teams collaboratively manage our complex patient panels. These teams are led by Physicians, Nurse Practitioners, and Physician Assistants, with supporting care provided by RN Nurse Care Managers, Social Workers, Pharmacists, Behavioral Health, and other employed team members.
Join Landmark to be part of a growing company full of purpose-driven, action-oriented, and compassionate team members working to dramatically transform healthcare for our communities.
The Delta team serves a critical role from team member onboarding, market implementation and ongoing education. The DELTA Physician serves as a “leader-coach-player” for new Landmark provider teams as well as supporting mature markets. This position reports to the Chief Clinical Officer, Learning and Lifecycle Operations. The DELTA physician will work closely with the other members of the Implementation team and local market leadership teams. This is a travel position, requiring up to 100% travel.
They will be an integral member of the implementation team as well as providing many services to mature markets. Daily activities can vary week by week based on company needs. There is no standard allotment of time for administrative or leadership activities. These activities include, but are not limited to the following:
Interim Regional Medical Director (RMD) for markets until permanent one is hired and trained in new implementation markets or stand-ins for existing markets as needed
Interim pod leader in implementation or mature markets until vacancy filled
Oversight of DELTA providers and other Advanced Practice Providers (APPs) as assigned
Onboarding of providers
Assisting with market engagement
Support interdisciplinary care team (IDT) operations and weekly IDT meetings
Chart reviews to assess quality of care
In office and field shadowing/ride-alongs
Skills I and II
Primary call coverage to support market operations
Support Landmark’s 24/7 call center for coverage when needed
Facilitating medical direction for in-home nursing or paramedic visits as needed
HCC education/safety net
Participate in the interview process for clinical and potentially operational staff
Meet and greet participation
Emotional support to and relationship development / mentoring of new providers
Standardization and Best Practices
May assist with the on-boarding process for new providers
May conduct provider training, including classroom training, EMR mentorship and ride-alongs
Completes provider competency checks as appropriate
Serves as a peer mentor and resource for new providers, helping them learn and master the “Landmark Way” of practicing
Keeps current on relevant medical and nursing research, technology, and related issues by attending continuing education courses, professional meetings and journal reviews
Acts as an ambassador and role model for the Landmark culture, helping to build strong, mission-driven, high performance teams in fitting with the Landmark mission, vision and values
Implementing Best Practices
Establishes and maintains comprehensive understanding of Landmark clinical and operational best practices.
Reinforces best practices with all team members through example, training and mentorship
Become licensed and credentialed in multiple states as requested, including assisting the Landmark credentialing team with timely and responsive processing of all required licensing / credentialing paperwork; Responds to licensure action items in a timely fashion
Practices in accordance with the respective state laws and regulations
Adheres to guidelines set in Collaborative Practice Agreements with APPs
Performs an initial comprehensive assessment on all newly enrolled members
Completes follow-up and post-hospital assessments according to documented standard operating procedure
Prescribes appropriate diagnostics and interventions to avoid unnecessary transfers/acute admissions
May participate in team meetings that include, but may not be limited to:
Weekly IDT meetings
Monthly staff meetings
Continuing education/journal club programs
All Hands Calls
Implements HEDIS measure campaigns and other quality initiatives as directed by Corporate Health Services to ensure the highest standards of care and to promote the improvement of care management and delivery
May require some participation in clinical on-call program
Perform related duties as necessary and other duties as assigned
COMPETENCY To perform the job successfully, an individual should demonstrate the following competencies:
Leadership - High energy, collaborative, positive impact leader with excellent interpersonal and communication skill sets
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics
Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments
Interpersonal Skills - Focuses on solving conflict; maintains confidentiality; listens to others; keeps emotions under control and overcomes resistance when necessary; remains open to new ideas. Able to provide constructive feedback and adapt to different learning styles
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds openly to questions. Must be able to deal with frequent change, delays, or unexpected events
Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan
Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed; generates suggestions for improving work and workflow
Public speaking to small and large groups both in person and virtually
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Unrestricted license to practice with no restrictions for multi-state licensure
Current state MD or DO license
Access to reliable transportation required; if you are driving a vehicle, you must comply with all the terms of the Landmark Motor Vehicle Safety policy
Completion of Doctor of Medicine or Doctor of Osteopathy accredited program with active board certification in specialty of residency or fellowship training
Knowledge of long-term care, community resources and cost-effective alternatives regarding patient care delivery systems
Knowledge of CPT, ICD-10 and HCPC codes
Knowledge of clinical standards of care
Awareness about UM standards, NCQA requirements, CMS guidelines, Milliman guidelines, and Medicaid/Medicare contracts and benefit systems are helpful
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Computer Skills: To perform this job successfully, an individual should have knowledge of Windows, MS Office Word Processing software, Power Point, project management tools and virtual presentation platforms
Full COVID-19 vaccination is an essential requirement of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance
5+ years of clinical experience
Value based care experience
Geriatric patient and palliative care experience
PHYSICAL DEMANDS Below are the physical requirements which are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regular requirement to sit; use hands to touch, handle or feel
Regular requirement to talk and listen
Occasional requirement to stand; walk and reach with hands and arms
Occasional requirement to lift and/or move up to 10 pounds
Vision abilities include close vision, peripheral vision, depth perception and ability to adjust focus
Ability to travel frequently by plane or car
Ability to manage travel with suitcase/computer and other supplies as necessary
WORK ENVIRONMENT Below is a description of the work environment that the employee will encounter while performing the essential functions of the job.
Variable based on assignment
Will require regular travel to patient residences and non-home-based market offices
Noise level is usually moderate
Suitable work from home space for daily activities and/or virtual meetings
To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.