Career Center
Intake Coordinator Registered Nurse Geisinger At Home
Geisinger
Job Title: Intake Coordinator Registered Nurse – Geisinger At Home Location: Western Region Work Schedule: Days/Evenings/Rotation/On Call Work Type: Full Time
Job Summary: Screens potential new enrollees through thorough medical record review, care team interview if needed and patient/family interview. Evaluates patient findings and coordinates new enrollees to the appropriate care team within Geisinger at Home. Engages new candidates for Geisinger at Home and provides comprehensive description of the program to the patient and family. Serves as an ambassador for Geisinger at Home with targeted physicians and community members training and engagement.
Triages acute care calls from patients, family and clinical teams. Resolves issues that do not require Geisinger at Home’s acute team to patient/family satisfaction. Makes appropriate hand-offs to Field Coordinator team or other team members on the Home Based Medical Care, Community Palliative Care, or Mobile Integrated Health teams. Assists care team staff with outreach activities to support care initiatives for patients throughout the care continuum as well as enrollment in hospitals and nursing homes. Reports to the Director, Operations for Geisinger at Home.
Competencies and Skills: Displays strong engagement skills. Advanced assessment and triage skills. Demonstrates strong interpersonal, oral and written communication skills. Demonstrates the ability to be a self-starter with strong organizational and time management skills. Detailed oriented, extremely well organized and able to plan and problem solve. Demonstrates ability to work independently.
Education and or Experience: Registered Nurse with valid Pennsylvania licensure to practice. A minimum of two years clinical experience. Computer literacy required with specific experience in Microsoft applications and Windows operating platform.
Working Conditions/Physical Demands: Varies settings including but not limited to office, patients home, and hospital. Travel required, personal vehicle with mileage reimbursement Day shift with on-call schedule after hours.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
ABOUT GEISINGER: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family.
We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.
** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. *Domestic partner benefits not applicable at Geisinger Holy Spirit.
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